Technical Support Portal

Do you need a technical assistance with your device? Then go to Support portal!


 
 
 

WiFi or GSM data

…SM data. GSM data is suitable as back-up solution in location where WiFi is not available. How much data will you use? Data traffic on your Raven may differ. It depends how you use your Raven. Let us m…

How to set delay for entering and exiting room?

…ks fine. But when you are coming back in the morning, camera reports alarm immediately. There is no time to switch it to “SLEEPING”. What is wrong? There are two different settings necessary to achieve…

Phone administration: Agenda Phones & Phone detail

Back to overview   How to get there: In your Jablotool.com account click on the logo in the upper left corner. In the left vertical menu click on Phone Groups. Select one of the phone groups (they are…

Suitable data tariff

…de when you leave. When you come back you switch the camera to SLEEP mode. About once a month the camera reports intruder alarm. This is when you forget to switch the camera to SLEEP mode after coming…

Some of my Gmail contacts did not import to Essence

Back to overview   I synchronized contacts on my Gmail account with Essence. However, some of my Gmail contacts did not import to Essence. Why? You can add up to three phone number to each contact in…

Restoring contacts on my Google account

Back to overview   You can synchronize contacts from your Google account into your phone group consisting of Essence or Raven phones. Note that in case of need you can easily restore your Google conta…

Phone administration: Individual vs group settings

Back to overview   The majority of settings can be done either for the whole group or for a particular phone. Also contacts, hotkey, etc. can be either shared (for whole group) or private (for one par…

Phone administration: Contacts

Back to overview   There are two types of contacts: Shared group contacts. These contacts are administered by the phone group administrator only. They are synchronized to all phones in the phone group…

Synchronize contacts with Google

…sh to use your Google account to back-up your apps, settings and other data. Your Google contacts will now synchronize with Raven. Google contacts will appear in the list of accounts. To synchronize yo…

Calling via SIP

…nu and click on Accounts, Select Add account, Now you can configure your SIP account. To save changes press the Back arrow. To delete SIP account modify its details so that they are identical with anot…

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