Which headsets can I use with Raven?

You can use Bluetooth or ported headsets. Both types of headsets enable remote call control. Bluetooth headsets are paired as Bluetooth device to Raven. Ported headsets use base station which is connected to Raven by a cable. Base station communicates wirelessly with its head-gear. Ported headsets usually feature longer wireless range and better sound quality than Bluetooth headsets.

Bluetooth headsets

Raven with SW version 1.6.6 and newer supports any Bluetooth headset. To check your Raven SW version open the list of applications on the home screen, select Settings → About phone → Firmware version. For firmware update please follow this guide.

Jabra has tested Raven with Bluetooth headsets. Visit this Jabra website to see which Jabra Bluetooth headsets are compatible with Raven.

In addition, we have tested these Bluetooth headsets with Raven:

• Plantronics Voyager Legend
• Plantronics Voyager Pro
• Plantronics Savi W740A-M

Follow this guide to pair Raven with Bluetooth headset.

Ported headsets

Ported headsets headsets are supported from in the SW version 1.8.7 and newer. To check your firmware version select Settings → About phone → Firmware version. Click on System updates to see if newer SW version is available.

Following headsets are fully compatible with Raven

• Jabra
  Jabra 9400, Jabra WHB003 and many more since Jabra has tested Raven with ported headsets. Visit this Jabra website to see which Jabra ported headsets are compatible with Raven. Enter “Raven via headset port” into “Type to search”
• Sennheiser
  Sennheiser DW Office (we have tested this headset). Other Sennheiser headsets supporting the same DHSG standard and using the same ports are also compatible.
• Plantronics
  Plantronics Savi W740A-M (we have tested this headset). Other Plantronics headsets supporting the same DHSG standard and using the same ports are also compatible.

To pair Raven with ported headset connect the headset to Raven and press call button on the headset.

Raven uses Electronic Hook Switch (EHS) socket to connect base station of ported headset. Raven uses the same EHS socket as Siemens phones.

Please use following EHS cables designed for Siemens phones. Suitable cables are manufactured by Jablocom and Plantronics.

Jabra: Adaptor cable for Jabra ® headsets manufactured by Jablocom, part number JCM.009.HCJ, buy here,
Sennheiser: Adaptor cable for Sennheiser ® headsets manufactured by Jablocom, part number JCM.010.HCS, buy here.
Plantronics: Use EHS Cable APS-11.

Raven uses DHSG standard defined by Jabra to communicate with ported headsets. The standard comes from the specification of GN US Inc., revision 1.7. Therefore, slight incompatibility may occur when using Raven with ported headsets that do not follow this standard.