Essence technical support
The Essence phone family is designed for long-term evolution. This page presents the key features common to all Essence phone models. Detailed technical specifications for individual models are provided below and may vary.
Essence phones can be easily administered via the cloud service Jablotool, which offers intuitive and efficient management. This includes creating and managing phone groups, monitoring phone status, synchronizing contacts, configuring hotkeys and call-forwarding rules, setting user permissions, assigning phones to users, and accessing additional administrative functions.
Essence models technical documents / downloads
- GDP-10 / GDP-10i
- GDP-9
- GDP-6e
- GDP-6 / GDP-6i
Tips: Special features of Essence phones
- Essence: Firmware Release notes
- Essence: Fixed prefix
- Essence: Autodial feature
- Essence: Call transfer control
Troubleshooting
Essence FAQs
- Essence sends SMS to unknown number
- Check warranty period
- Repair protocol
- How to proceed when our device needs a repair
- Dialing numbers with a fixed prefix
- Essence – Hide my phone number (CLIR)
- Synchronize contacts with MS Exchange
- Dialling of DTMF from Hotkey
- Using Headset with Essence
- Become a Beta tester
- Suitable data tariff for Essence
- Restoring contacts on my Exchange account
- How to import your contacts?
- Restoring contacts on my Google account
- Some of my Gmail contacts did not import to Essence
- Import contacts from Gmail/Google
- Import contacts from Outlook
- Essence release notes