Technical Support Portal

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Improving camera signal, external antenna

…tions. Antenna is located on the back of camera body. Make sure that antenna is not mechanically damaged. Change location of camera Is your camera indoors? Move it closer to windows. Signal passes bett…

Camera sends SMS about incorrect password

…This enables the people to call back quickly, that is why network providers do it this way. In this second case the camera will understand that it was you who sent the SMS message from your phone and…

Support GDP-02

…240VAC / 50 to 60 Hz; 12V/1A DC Back up battery NiMH battery, 750mAh GSM system 900 / 1800 MHz dual band system, power class 4 (2W@900MHz, 1W@1800MHz) Complies with Health and safety: EN 60950 class I…

Pictures taken at night

…object reflects emitted IR light back to the lens. The object causing the reflection is then very bright and the picture quality is reduced. Wrong camera placement The same kind of reflection may appea…

Phone Administration: Firmware update

Back to overview   We strongly recommend updating any of your phones as soon as new firmware is available. The latest firmware provides you the best user comfort, stability and security. It also assur…

Registering GDP-06 on Jablotool.com

…dly the red button until you get back on the stand-by screen. Press Names button. With the cursor pointing at the item New Contact press the Options button. In the menu choose Synchronize now. Thus you…

Import contacts from file

Back to overview   I would like to import contacts to Jablotool from a file. These contacts will be synchronized to phones in Jablotool. I already have a list of contacts and their phone numbers in a…

Phone administration: Creating account and phone groups

Back to overview   Creating account Before you start administering phones on Jablotool.com, create your account first. Please note that account is bound on specific email, phones will be assigned to t…

Import contacts from Outlook

Back to overview   How can I import contacts from Outlook into Jablotool? Export contacts from Outlook into a CSV (Comma Separated Values) file and import the file into Jablotool. Follow these steps….

Phone administration: Adding phones

Back to overview   Before using the cloud administration you have to add phone(s) to your account. Please note that the phone communicates with our cloud using the data, thus data charges from your mo…

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