Technical Support Portal

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Phone administration: Call history & Messages

…ings for details).   Agenda Call history Select phone group > Select phone > Click Call history in the left vertical menu   Agenda Messages Select phone group > Select phone > Click Messages in the lef…

Our history

Our history     We are NOABE, recognized European producer of mobile desktop phones and creator of the cloud administration platform Jablotool.com. We are based in the hearth of the European Union, in…

Outdoor installation

…over and tighten 2 screws on the back. For installation with front glass panel Remove the front glass panel (we will put it back again later). The correct mounting is shown on the image below. If the p…

Back up data before factory reset

…pplications Open Settings Select backup & reset and confirm to back up your data to Google servers. Allow automatic restore of data when reinstalling an app. Your Raven needs to be synchronized with Go…

Battery back-up time

…P (motion in picture) sensor the backup time will be approximately 40% of the original time (10 hours). If IR illuminaton is also ON the backup time will be approximately only 20% of the original time…

Raven release notes

…Known bugs: In SIMPLIFIED mode – BACK closes RAVEN dialer and brings Android desktop back  Known bugs: Incorrect audio routing  Known bugs: Default launcher dialog box pops up after factory reset  K…

Using Raven with switchboard

…e field of the phone number; Get back to using switchboard by clicking on the back arrow in the bottom right corner. Edit contacts While in switchboard tab, click on the settings button; Select Edit mo…

External powering of camera

…as internal back-up battery. The back-up battery is suitable in case of AC power failure. Internal battery can operate the camera for approximately one day. When you use MIP detector the internal batte…

Essence (GDP-09)

…Quick dialing (11 hotkeys), Call history, Contacts, Call transfer, Speakerphone, Silent mode Cloud administration Phone group administration, shared phonebook, remote access, contact sync, call history

Essence (GDP-10 / GDP-10i)

…Quick dialing (11 hotkeys), Call history, Contacts, Call transfer, Speakerphone, Silent mode Cloud administration Phone group administration, shared phonebook, contact sync, writing text messages (SMS)…

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