{"id":7898,"date":"2015-09-25T07:47:40","date_gmt":"2015-09-25T05:47:40","guid":{"rendered":"http:\/\/www.noabe.com\/help\/?p=7898"},"modified":"2025-10-29T15:46:31","modified_gmt":"2025-10-29T14:46:31","slug":"call-recording","status":"publish","type":"post","link":"https:\/\/www.noabe.com\/help\/index.php\/call-recording\/","title":{"rendered":"Call recording"},"content":{"rendered":"

How can I record a Call in Raven?<\/p>\n

You can record calls with application Raven or with a third-party application installed from Google Play Store<\/a>. Some apps can also store recordings on cloud, for more info see chapter Recording to the cloud<\/a>.<\/p>\n

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  1. Recording with Raven application<\/h3>\n

    Feature is supported by Raven with SW version 1.7.8 and newer. For update of your Raven please follow this guide: Raven Update<\/a><\/p>\n

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    1. Before use, please check the setting of your Raven: Open list of Applications on your Home screen<\/li>\n

      \"Open<\/p>\n

    2. Choose Settings<\/strong><\/li>\n

      \"Choose<\/p>\n

    3. Choose Sound<\/strong> and tick Call recording allowed<\/strong>. In the In-call screen appears a \u201cREC (recording) button\u201d and your Raven is ready to record. <\/li>\n

      \"Call<\/p>\n

    4. Press the REC button in the In-call screen during the call<\/li>\n

      \"Press<\/p>\n

    5. The recording will be saved in Raven Internal Storage<\/li>\n
    6. In the List of Applications choose File manager<\/li>\n

      \"Open<\/p>\n

    7. The file is saved in the directory Call records<\/strong> <\/li>\n

      \"Call\n<\/ol>\n

      You can operate with the file the usual way (delete, copy it to SD card, rename, move, e-mail, send by Bluetooth, share via Dropbox<\/a> or Google Drive<\/a> application).<\/p>\n

      Recording capacity of Raven<\/h4>\n

      Raven app records the calls into Raven internal storage. Calls are recorded as files in .3gp format, the bit-rate of recording is 12,8 kbps. The size of one-hour recording is 6,4MB. You can calculate the length of recording that will fit into internal storage. <\/p>\n

      Call recording capacity (hours) = Available space \/ 6,4<\/strong><\/p>\n

      To check your free space in Raven app open Settings<\/strong> and select Storage<\/strong> and see Available<\/strong>.<\/p>\n

      Example: When your available space in Raven is 750 MB then the recording capacity = 750\/6,4 = 117 hours. For extended recording capacity see Chapter Recording to the cloud<\/a>.\n<\/li>\n

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    8. Recording with application of third parties<\/h3>\n

      Feature is supported by Raven with the SW version 1.8 and newer. For update of your Raven please follow this guide: Raven Update<\/a><\/p>\n

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      1. We recommend using application Another Call Recorder<\/a> by NLL and Call recorder<\/a> by Clever Mobile. Both of them work well in Raven. You can find more applications in Google Play Store<\/a>.<\/li>\n
      2. Keep just one call recording application installed in Raven at a time. Two applications may interfere with each other.<\/li>\n
      3. For optimum quality of call records please keep the option Call recording allowed<\/strong> activated (see point 3 in chapter 1<\/a> above).<\/li>\n
      4. When third-party application for call recording is installed we do not recommend recording calls with the Raven application (see point 4 in Chapter 1<\/a> above).<\/li>\n
      5. To record a call, delete, copy or move the recording follow the menu in application. The third-party application records automatically or uses its own recording button.<\/li>\n
      6. The file with recording is stored in the Raven Internal Storage or it can be uploaded on the Cloud. Follow steps 6 and 7 in Chapter 1<\/a> to find the recording.<\/li>\n<\/ol>\n

        Recording to the cloud<\/h4>\n

        The app Another Call Recorder<\/a> can be used to upload call recordings directly to cloud (paid version – cca 2 EUR). In comparison to recording on internal storage of Raven, you can better sort the records and larger space for records is available.<\/p>\n

        To set it up, please go to the Settings <\/strong>of the app and click on Cloud Services<\/strong>, select the cloud service you want your recordings upload to and set it up. The recording capacity in this case is limited by the cloud service you use, e.g.: Google drive FREE – 15 GB. <\/p>\n

        For the best results in terms of audio quality, please <\/p>\n