{"id":7556,"date":"2015-07-21T12:54:37","date_gmt":"2015-07-21T10:54:37","guid":{"rendered":"http:\/\/www.noabe.com\/help\/?p=7556"},"modified":"2025-10-29T15:47:40","modified_gmt":"2025-10-29T14:47:40","slug":"error-messages-in-jablotool-via-usb","status":"publish","type":"post","link":"https:\/\/www.noabe.com\/help\/index.php\/error-messages-in-jablotool-via-usb\/","title":{"rendered":"Error messages in Jablotool via USB"},"content":{"rendered":"<p>You use camera EYE-02 with JabloTool SW, camera is connected by USB  cable to your PC. If SW JabloTool shows you an error message follow the steps below to solve the error.<\/p>\n<h3>Camera update<\/h3>\n<p>You started updating camera  in JabloTool via USB. An error message appears in JabloTool. JabloTool informs you that camera SW could not be updated due to an error. <\/p>\n<table border=\"2\">\n<tr>\n<th colspan=3>Error code<\/th>\n<th>Solution<\/th>\n<\/tr>\n<tr>\n<th colspan=3>SD card errors<\/th>\n<th rowspan=9>Please contact Jablocom support <a href=\"\/help\/index.php\/other-issue-10\/\">here<\/a>. Add the error code displayed by JabloTool.<\/th>\n<\/tr>\n<tr>\n<td>ERR_SD_001<\/td>\n<td>ERR_SD_002<\/td>\n<td>ERR_SD_003<\/td>\n<\/tr>\n<tr>\n<td>ERR_SD_004<\/td>\n<td>ERR_SD_005<\/td>\n<td>ERR_SD_006<\/td>\n<\/tr>\n<tr>\n<td>ERR_SD_007<\/td>\n<td>ERR_SD_008<\/td>\n<td>ERR_SD_009<\/td>\n<\/tr>\n<tr>\n<td>ERR_SD_010<\/td>\n<td>ERR_SD_011<\/td>\n<td>ERR_SD_012<\/td>\n<\/tr>\n<tr>\n<td>ERR_SD_013<\/td>\n<td>ERR_SD_014<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<th colspan=3>Update counter errors<\/th>\n<\/tr>\n<tr>\n<td>UC_001<\/td>\n<td>UC_002<\/td>\n<td>UC_003<\/td>\n<\/tr>\n<tr>\n<td>UC_005<\/td>\n<td>UC_006<\/td>\n<td><\/td>\n<\/tr>\n<\/table>\n<h3>Initialization of Bootloader<\/h3>\n<p>If you see the error <strong class=\"notranslate\">Bootloader initialization failed<\/strong> please run the update once more.  The first update probably run well. The error says that the updated device did not connect to JabloTool in time after the update. If the error message appears repeatedly please contact Jablocom support <a href=\"\/help\/index.php\/other-issue-10\/\">here<\/a>.<\/p>\n<h3>Camera shows red LED<\/h3>\n<p>If red LED of EYE-02 camera is steadily ON  it means that camera reports error. Connect EYE-02 camera to your PC by USB cable and launch JabloTool SW. JabloTool will inform you that your device is challenging an issue. <\/p>\n<p><img decoding=\"async\" src=\"\/help\/wp-content\/uploads\/img\/JTD.ENG_.MAN_.FAQ_.Error_messages.01.png\" alt=\"Error message example\" \/><\/p>\n<p>Follow the link shown in JabloTool or click <a href=\"\/help\/index.php\/red-led-errors\/\">here <\/a>to find the solution.<\/p>\n<h3>Camera is not configured well to connect to internet<\/h3>\n<p>You launched Installation Wizard in JabloTool SW. You launched camera tests in the wizard. JabloTool informs you that your camera is not configured well to be able to connect to internet.<\/p>\n<p><img decoding=\"async\" src=\"\/help\/wp-content\/uploads\/img\/JTD.ENG_.MAN_.FAQ_.Error_messages.02.png\" alt=\"Camera not configured to connect to internet\" \/><\/p>\n<p>Follow these steps:<\/p>\n<ol>\n<li>Update camera SW. <\/li>\n<ol type=\"a\">\n<li>Click on <strong class=\"notranslate\">Next<\/strong> and complete the Wizard. <\/li>\n<li>Right-click on your device in the Device list and select <strong class=\"notranslate\">Update Firmware<\/strong> from the menu. Follow the instructions. Update is done automatically.<\/li>\n<p>        <img decoding=\"async\" src=\"\/help\/wp-content\/uploads\/img\/update-computer1.png\" alt=\"USB update\" \/>\n    <\/ol>\n<li>Select <strong class=\"notranslate\">Configuration > GSM network<\/strong>. Make sure that automatic configuration of GSM parameters is selected.<\/li>\n<li>Check if data is active on your SIM card, your prepaid card is charged and you have not reached the FUP limit. Contact your network provider.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>You use camera EYE-02 with JabloTool SW, camera is connected by USB cable to your PC. If SW JabloTool shows you an error message follow the steps below to solve the error. Camera update You started updating camera in JabloTool via USB. An error message appears in JabloTool. JabloTool informs you that camera SW could [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,14],"tags":[18,16],"class_list":["post-7556","post","type-post","status-publish","format-standard","hentry","category-eye-02","category-jablotool","tag-errors","tag-jablotool-usb"],"_links":{"self":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/7556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/comments?post=7556"}],"version-history":[{"count":1,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/7556\/revisions"}],"predecessor-version":[{"id":13968,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/7556\/revisions\/13968"}],"wp:attachment":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/media?parent=7556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/categories?post=7556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/tags?post=7556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}