{"id":7445,"date":"2015-07-14T11:08:07","date_gmt":"2015-07-14T09:08:07","guid":{"rendered":"http:\/\/www.noabe.com\/help\/?p=7445"},"modified":"2025-10-29T15:47:36","modified_gmt":"2025-10-29T14:47:36","slug":"dialling-dtmf-from-hotkey","status":"publish","type":"post","link":"https:\/\/www.noabe.com\/help\/index.php\/dialling-dtmf-from-hotkey\/","title":{"rendered":"Dialling DTMF from Hotkey"},"content":{"rendered":"

I often call my customer information line. When the call is answered I hear the menu like \u201efor information about your tariff press 1, for information about your phone number press 2, …<\/em>\u201c I always choose the same options. Can I dial these options automatically on my JabloPhone?<\/p>\n

Yes, you can use quick dial Hotkey to dial the options (further called as DTMF sequence). We will use two examples to explain the way of doing this.<\/p>\n

Quick dial of DTMF sequence<\/strong>
\nWe will use Hotkey to dial the DTMF sequence, for example 123<\/strong>. Follow these steps:<\/p>\n

    \n
  1. Select Menu<\/strong>, Phonebook<\/strong>, Add new<\/strong> and enter a name for the new contact;<\/li>\n
  2. Scroll down to the phone number and enter small letter \u201cp\u201d followed by 123<\/strong> so that the entire contact number looks like p123<\/strong>;<\/li>\n
  3. Press Save <\/strong> to store the contact;<\/li>\n
  4. Select Search & Edit<\/strong> and find the new contact;<\/li>\n
  5. Press and hold one of the Hotkeys to assign the contact to the Hotkey. Additional 6 Hotkeys are available when you press the key A\/a<\/strong> followed by the Hotkey.<\/li>\n<\/ol>\n

    Now make a call as usual. When the call is answered press the hotkey and Essence will dial the DTMF sequence 123. You can dial the DTMF sequence any time during the call.<\/p>\n

    Quick dial of phone number followed by DTMF sequence<\/strong><\/p>\n

    We will use hotkey to dial the number 800123456<\/strong> followed by DTMF sequence 123<\/strong>. Follow these steps:<\/p>\n

      \n
    1. Select Menu<\/strong>, Phonebook<\/strong>, Add new<\/strong> and enter a name for the new contact;<\/li>\n
    2. Scroll down to the phone number and enter the phone number 800123456<\/strong> followed by small letter \u201cp<\/strong>\u201d followed by 123<\/strong> so that the entire contact number looks like 80012345p123<\/strong>;<\/li>\n
    3. Press Save <\/strong> to store the contact;<\/li>\n
    4. Select Search & Edit<\/strong> and find the new contact;<\/li>\n
    5. Press and hold one of the Hotkeys to assign the contact to the Hotkey.<\/li>\n<\/ol>\n

      Now press the Hotkey and JabloPhone will dial the number 800123456<\/strong>. Once the call is answered JabloPhone will also dial the DTMF sequence 123<\/strong>.<\/p>\n

      Use JabloTool SW and edit JabloPhone contacts from your PC faster. Click here<\/a> to see how to install JabloTool SW. When your phone is connected by USB cable click on Contacts <\/strong> in JabloTool. <\/p>\n","protected":false},"excerpt":{"rendered":"

      I often call my customer information line. When the call is answered I hear the menu like \u201efor information about your tariff press 1, for information about your phone number press 2, …\u201c I always choose the same options. Can I dial these options automatically on my JabloPhone? Yes, you can use quick dial Hotkey […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[47],"class_list":["post-7445","post","type-post","status-publish","format-standard","hentry","category-gdp-04","tag-calls"],"_links":{"self":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/7445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/comments?post=7445"}],"version-history":[{"count":1,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/7445\/revisions"}],"predecessor-version":[{"id":13975,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/7445\/revisions\/13975"}],"wp:attachment":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/media?parent=7445"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/categories?post=7445"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/tags?post=7445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}