{"id":12796,"date":"2019-05-20T06:51:29","date_gmt":"2019-05-20T06:51:29","guid":{"rendered":"http:\/\/www.noabe.com\/help\/?p=12796"},"modified":"2025-12-18T11:52:51","modified_gmt":"2025-12-18T10:52:51","slug":"essence-call-transfer","status":"publish","type":"post","link":"https:\/\/www.noabe.com\/help\/index.php\/essence-call-transfer\/","title":{"rendered":"Call transfer with the Essence phones"},"content":{"rendered":"

This feature is available for the majority of models of the Essence family (GDP-06i, GDP-06e, GDP-09, GDP-10, GDP-10i ).<\/em><\/p>\n

In the factory settings the call transfer request is sent to the network as the standard ECT<\/strong> (E<\/strong>xplicit C<\/strong>all T<\/strong>ransfer) signalling.<\/p>\n

Some mobile operators use a custom DTMF<\/strong> or USSD<\/strong> sequence instead of the ECT signalling, then\u00a0 your phone setting has to be set accordingly.<\/p>\n

 <\/p>\n

Call transfer using ECT<\/h3>\n

In the default factory setting of Essence phones, Call Transfer is done using the ECT function of the GSM network. Only some GSM networks support that function and it is usually enabled only on specific SIM cards. Please check with your GSM provider if the ECT call transfer is available in your network.<\/p>\n

The ECT function does not work reliably for 4G calls and we recommend you to use the Call Transfer using USSD or DTMF, if they are supported by your GSM network operator.<\/p>\n

After changing the Call Transfer settings, you can switch back to ECT by entering the code *##04*#<\/strong> and confirming it by the green key press.<\/p>\n

 <\/p>\n

Setting Call Transfer using USSD code<\/h3>\n

Some GSM networks support Call Transfer using USSD code. The USSD code format is unique to your specific GSM network and you need to follow information from your GSM network operator.<\/p>\n

For example: if the network allows Call Transfer using USSD code *21*<target_number>#<\/strong>
\nDial code:\u00a0 *##04**21*+++++++++##<\/strong> and confirm by pressing the green button.<\/p>\n\n\n\n\n\n\n\n
*##04*<\/strong><\/td>\nStarting sequence of the Call Transfer setting for the Essence phones<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0 *21*<\/strong><\/td>\nStarting sequence of the Transfer code given by the GSM Operator<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 +++++++++<\/strong><\/td>\nPosition which will be replaced by the target number of the call transfer. It is necessary to input as many \u201c+\u201d signs as there are digits in your nation’s local phone numbers. Number of digits in the target phone number is constant<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 #<\/strong><\/td>\nEnding sequence of the Transfer code given by the GSM operator<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 #<\/strong><\/td>\nEnding sequence of the Call Transfer setting for the Essence phones<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Note:<\/h4>\n

The symbol \u201c+<\/strong>\u201d enter by pressing the key \u201c*<\/strong>\u201d. Hold the \u201c*<\/strong>\u201d key pressed for 2 seconds and the symbol \u201c*<\/strong>\u201d will switch to \u201c+<\/strong>\u201d.<\/em><\/p>\n

The symbol \u201cP<\/strong>\u201d enter by pressing the key \u201c7<\/strong>\u201d. Hold the \u201c7<\/strong>\u201d key for 2 seconds and the symbol \u201c7<\/strong>\u201d will switch to \u201cP<\/strong>\u201d.<\/em><\/p>\n

 <\/p>\n

Setting Call Transfer using DTMF<\/h3>\n

Some GSM networks support Call Transfer using DTMF code. The DTMF code format is unique to your specific GSM network and you need to follow information from your GSM network operator.<\/p>\n

For example: if the network allows Call Transfer using DTMF code *42*<target_number>#<\/strong><\/p>\n

Dial code:\u00a0 <\/span>*##04*P*42*+++++++++##<\/strong>\u00a0 and confirm by pressing the green button.<\/span><\/p>\n\n\n\n\n\n\n\n\n
*##04*<\/strong><\/td>\nStarting sequence of the Call Transfer setting for the Essence phones<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0 P<\/strong><\/td>\nSwitch the dialing to DTMF<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 *42*<\/strong><\/td>\nStarting sequence of the Transfer code given by the GSM Operator<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 +++++++++<\/strong><\/td>\nPosition which will be replaced by the target number of the call transfer. It is necessary to input as many \u201c+\u201d signs as there are digits in your nation’s local phone numbers. Number of digits in the target phone number is constant<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 #<\/strong><\/td>\nEnding sequence of the Transfer code given by the GSM operator<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 #<\/strong><\/td>\nEnding sequence of the Call Transfer setting for the Essence phones<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 
\n\"\"<\/p>\n

 <\/p>\n

Notes for using DTMF:<\/b><\/em><\/p>\n