{"id":104,"date":"2013-06-24T10:24:29","date_gmt":"2013-06-24T08:24:29","guid":{"rendered":"http:\/\/www.noabe.com\/help\/?p=104"},"modified":"2025-10-29T15:46:34","modified_gmt":"2025-10-29T14:46:34","slug":"camera-does-not-send-picture-messages-mms","status":"publish","type":"post","link":"https:\/\/www.noabe.com\/help\/index.php\/camera-does-not-send-picture-messages-mms\/","title":{"rendered":"Camera does not send picture messages (MMS)"},"content":{"rendered":"<p>Check several points:<\/p>\n<p>First make sure that SIM card which you have in the camera can send MMS messages. It is simple &#8211; put the SIM card into a mobile phone and send a picture message to some other mobile phone. Does it arrive?<\/p>\n<ol>\n<li>Have you configured your camera so that it sends MMS? Now it is time to check it.\n<ul>\n<li>Connect to your camera via\u00a0<a href=\"http:\/\/www.jablotool.com\/\" target=\"_blank\" rel=\"nofollow\">www.jablotool.com<\/a>\u00a0and choose\u00a0<b>Reporting<\/b>. Did you enter here your phone number? Under your phone number select one of reporting profiles (e.g. Alarms).<\/li>\n<li>Choose\u00a0<b>Advanced\u00a0<\/b>and\u00a0<b>Reported events<\/b>. Go to the line with event after which the camera should send you MMS (e.g.\u00a0<b>Alarms<\/b> -&gt; <b>Intruder alarm<\/b>).<\/li>\n<li>Check if the &#8220;camera&#8221; symbol is selected in your reporting profile (e.g. Alarms).<\/li>\n<\/ul>\n<li>Update the firmware of the camera. Select\u00a0<b>Settings\u00a0<\/b>-&gt;\u00a0<b>Firmware update<\/b>.<br \/>\nDuring camera update you download also the newest version of GSM parameters. You need correct GSM parameters to receive picture messages from the camera.<\/li>\n<li>Check the strength of GSM signal. Stay connected via\u00a0<a href=\"http:\/\/www.jablotool.com\/\" target=\"_blank\" rel=\"nofollow\">www.jablotool.com<\/a>\u00a0and select\u00a0<b>Settings\u00a0<\/b>-&gt;\u00a0<b>Advanced\u00a0<\/b>-&gt;\u00a0<b>Camera status<\/b>. Optimum signal is at least 40% for 2G camera and 30% for 3G camera. If the signal is too low then follow the post on how to <a href=\"\/help\/index.php\/camera-signal-and-external-antenna\/\" title=\"Improving camera signal, external antenna\">improve camera signal<\/a>.<\/li>\n<li>Select\u00a0<b>GSM network<\/b>. Check that &#8220;Manual configuration&#8221; is OFF.<\/li>\n<li>Select\u00a0<b>Settings\u00a0<\/b>-&gt;\u00a0<b>Video settings<\/b>. Change the image size to Middle or Small.<\/li>\n<\/ol>\n<p>Now make the event after which the camera should send you picture message. If you do not receive MMS from the camera click on Support in bottom right corner and contact us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check several points: First make sure that SIM card which you have in the camera can send MMS messages. It is simple &#8211; put the SIM card into a mobile phone and send a picture message to some other mobile phone. Does it arrive? Have you configured your camera so that it sends MMS? Now [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,4],"tags":[37],"class_list":["post-104","post","type-post","status-publish","format-standard","hentry","category-eye-02","category-eyesee","tag-reporting-mms"],"_links":{"self":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/comments?post=104"}],"version-history":[{"count":1,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/104\/revisions"}],"predecessor-version":[{"id":14133,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/posts\/104\/revisions\/14133"}],"wp:attachment":[{"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/media?parent=104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/categories?post=104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.noabe.com\/help\/index.php\/wp-json\/wp\/v2\/tags?post=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}