In the factory settings the call transfer request is sent by Essence (GDP-06i) to the network via the standard ECT (Explicit Call Transfer) signalling. When your mobile operator uses custom DTMF or USSD sequence instead of ECT signalling, you have to set your phone accordingly. Setting can be done using the service code which can be typed on the standby screen (just like when you dial a number – type code and confirm it by the green button):
The USSD/DTMF sequence definition
The custom call transfer USSD/DTMF sequence can be defined by entering the service code *##04*transfer-sequence#. So, if your mobile operator reguires to send sequence consisting of *21*, the phone number (to which the call should be transfered) and the # mark, you will enter this code to your Essence: *##04**21*+++++++++##
Each + in the definition stands for one digit of the phone number. This phone number is added by the phone automatically based on context (active calls, contact chosen in the contact list, hot dial pressed, etc.). So, when you need to send nine digits of phone number, use nine + marks.
Show the current configuration
Enter *##04# to show the current configuration. When __ is displayed, your phone uses the standard ECT signalling.
Restore the default settings
Service code *##04*# restores the default setting. Standard ECT signalling will be used.
- When you redefine call transfer with these service codes, than both “Transfer” button and all “Transfer” options in the menus will work accordingly.
- You need to enter this service code only once, since that the phone follows your instructions any time when Transfer is pressed.
- You can have different service codes stored under the hot dial buttons and thus simply change behavior of the phone according the current need. (Eg. when your operator has sequence starting with *21* for direct call transfer and with *22* for call transfer with consultation, you can have *##04**21*+++++++++## stored under the first hot dial button and *##04**22*+++++++++## stored under the second hot dial button. Then you can easily switch the behaviour of the phone according your current needs.